‘Shaking from head to toe’ — How the facial recognition blame game leaves shoppers stranded
Mary could tell that her husband was “distraught” the moment he was wrongly accused of shoplifting and ordered to leave Home Bargains. The ordeal left him feeling “isolated”. “I was scared to go into a shop,” he said. They had only popped out to pick up some vitamins. Elsewhere, a woman’s husband was left “shaking from head to toe” after she was told to leave Budgens on account of stealing “loads…