Your AI tools should be working together better
No one buys a dishwasher on Tuesday, then wakes up Wednesday thinking: “ You know what I could really use? Another dishwasher.” But that’s essentially how many e-commerce systems still operate. A shopper may spend weeks researching dishwashers—visiting a retailer’s website, using the mobile app, and eventually going to their local store to narrow down the options in-person—before making the big pu…