Live chat apps
370 live chat apps in one list: the established products, and every new one as it launches.
Updated
- Apps
- 370
- New
- +14
- Established
- 1
- Dead
- 42
New live chat apps per month
41 apps launched in the last 12 months, by month.
370 live chat apps in one list: the established products, and every new one as it launches.
Updated
41 apps launched in the last 12 months, by month.
The apps we added to this market most recently.
| # | App | Added |
|---|---|---|
| 1 |  Sellio AI customer support in one shared inbox: live chat, WhatsApp, Instagram, Telegram, and email. AI agents trained on your docs, plus tickets and analytics. | |
| 2 |  Veilr Meet strangers worldwide in video, voice, or text with live translation | |
| 3 | HE HelpCenter.chat Add free live chat that answers from your help center and shared inbox | |
| 4 |  Chatwik Connect all your support channe | |
| 5 | Intercom Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling perfect experiences that were never possible before. | |
| 6 |  Guzli Guzli is the easiest way for a small team to cover website live chat and phone support without two products. If you are tired of a chatbot that goes quiet the moment someone calls, this is the fix. Po | |
| 7 |  Dealism Dealism helps businesses automate conversations and customer support across Instagram, WhatsApp, and Live Chat. Its automated flows and 24/7 AI Customer Agent answer common questions, capture and qual | |
| 8 |  owni.chat AI live chat that scans your site and guides visitors per page | |
| 9 | BE BetterPomo BetterPomo is a collaborative productivity app built for people who focus better, alone or together. | |
| 10 |  Midway Chat Midway is one iframe embed, built specifically around Memberstack auth and Webflow, so setup takes minutes. Members get real-time DMs, voice notes, replies, reactions, typing indicators, read receipts, online presence, and chat-request gating to block spam. Your site stays the home of your community. | |
| 11 |  ReleaseDock Your team should be building your product not the support infrastructure around it. ReleaseDock provides a unified support inbox, a support agent that can not only answer questions but also take action. A hosted help center and changelog. And a widget that embeds right into your website with announcements, support, etc. P.S. ReleaseDock is currently offering a Lifetime Deal for founding memebers! | |
| 12 |  axodesk AI Powered Customer Engagement Platform |
The products every new one is compared with.
| App | Launched | Monthly visits | Store ratings |
|---|---|---|---|
| * | 66,381 | 171 |
* Launch date estimated.
Grouped by what each app says it does. 80 of 370 apps fit a group so far.
| Type | Apps | Share | Examples |
|---|---|---|---|
| Customer messaging platforms | 42 | 52.5% | 247LiveChat, ChatBot4You - Live-Chat, Chatify: Live Chat Software |
| AI chatbots and automation | 21 | 26.3% | BOT FOR DIGITAL SOLUTIONS, Chatrevia, Chatway |
| Call answering and telephony | 6 | 7.5% | Alert Communications, AnswerConnect, Moneypenny |
| Client management and booking | 4 | 5.0% | Apenday, myCustomr, Orufy Bookings |
| Real-time infrastructure | 3 | 3.8% | Channel Talk Trigger, PubNub, Soketi |
| Analytics and protection | 2 | 2.5% | OOPSpam, TikMonitor |
| Feedback and roadmaps | 2 | 2.5% | Quackback, SeggWat |
What we could detect on their websites.
| Framework | Apps | Share |
|---|---|---|
| Next.js | 44 | 40.0% |
| WordPress | 39 | 35.5% |
| PHP | 7 | 6.4% |
| Nuxt | 6 | 5.5% |
| Astro | 5 | 4.5% |
| Express | 5 | 4.5% |
Of 110 apps whose framework we could detect.
| Host | Apps | Share |
|---|---|---|
| Vercel | 28 | 75.7% |
| Netlify | 9 | 24.3% |
Of 37 apps whose host we could detect.
How many of the 370 apps show a price, and how many sell to large companies.
| Measure | Apps | Share of 370 |
|---|---|---|
| Publish a pricing page | 125 | 33.8% |
| Offer an enterprise plan | 10 | 2.7% |
“live chat software” is searched 2,900 times a month on Google in the US. These are the searches around it.
| Search | Per month | Cost per click |
|---|---|---|
| pink video chat | 165,000 | $3.89 |
| livechat | 49,500 | $7.58 |
| live chat video | 6,600 | $3.90 |
| live chat online | 5,400 | $8.68 |
| live chat video free | 2,900 | $2.69 |
| live chat free | 2,400 | $4.90 |
| live chat random video call | 1,900 | $1.73 |
| livechat typing test | 1,000 | - |
| live chat customer service | 720 | $31.64 |
| livechat login | 590 | $0.95 |
| live chat for website | 480 | $95.19 |
| american chat video | 390 | $4.07 |
| livechat text | 390 | $13.20 |
| free live chat app | 320 | $4.45 |
| live chat software free | 260 | $13.15 |
Cost per click is what advertisers bid for one visit from that search. Figures from Oct 2026.
Live chat software lets visitors talk to a business in real time through a chat window on a website, app, or other channel. A small script or SDK adds a chat widget that opens when a user clicks it or when an automated trigger invites them to chat. Messages travel instantly over a realtime transport such as WebSocket, so both sides see new text, typing indicators, and attachments right away.
On the business side, an agent console shows incoming conversations, customer details, and tools to respond. Teams route chats by skills, language, or workload, and they can transfer threads, add internal notes, or invite teammates. LiveChat gives a typical view that combines live conversations with help desk features.
An automated layer can greet users, answer common questions, and collect context before handoff. Suggested replies, knowledge base lookups, and AI agents can resolve routine issues or speed up agents’ work. Intercom illustrates this blend of help desk and automation in one place.
Chats can start on many channels and land in one inbox. A visitor might reach out from a website, email, or social messaging app, yet the thread appears unified to the team. Tools like Chatwik focus on connecting these support channels so agents reply from a single view.
For apps that need highly reliable realtime delivery at scale, a specialized transport layer such as Ably can power the low-latency messaging behind the scenes.
Live chat is not only on your own site. A browser extension like Sidenote can overlay chat on any page, letting communities discuss content in place.
After the conversation, the system stores a transcript, updates tickets, and logs metrics like response time and resolution. Integrations sync data with CRM, analytics, and incident tools, and reports help teams improve workflows and staffing.
Answer product and billing questions on a website, then send a transcript and follow-up survey.
Guide a new user through onboarding inside a web app with a welcome chat, quick tips, and links to docs.
Qualify leads on a pricing page, capture contact details, and book a demo when interest is high.
Troubleshoot an issue by collecting screenshots, running through steps, and escalating to a ticket when needed.
Run proactive campaigns that invite visitors to chat when they linger on a high-intent page.
Host discussion right on top of any article or catalog page so a community can comment in context, using an overlay like Sidenote.
Offer in-app support on mobile with the same inbox agents already use, as in unified tools like LiveChat and Intercom.
Power realtime in-product notifications and presence for chat-heavy apps using an infrastructure service like Ably.
Aggregate messages from multiple channels into one queue so support teams never miss a customer, as with Chatwik.
Small businesses and online stores use live chat to answer pre-purchase questions, reduce cart abandonment, and provide quick order help.
SaaS companies use it for onboarding, in-app support, and expansion conversations that lead to upgrades.
Customer support teams get a shared inbox, routing, macros, and automation that reduce handle time and increase first-contact resolution.
Sales teams use chat on high-intent pages to qualify leads, schedule demos, and hand off warm prospects to account executives.
Community managers foster conversation directly on content or product pages, moderating threads and gathering feedback, which tools like Sidenote enable.
Product managers and analysts learn from transcripts and tags, spotting recurring issues and prioritizing fixes.
Developers integrate widgets, mobile SDKs, and realtime backends, connect chat to internal systems, and instrument events with services like Ably.
Operations leaders use reporting and service-level dashboards to plan staffing, set goals, and maintain consistent response quality.
Enterprises with multiple brands or regions centralize channels, enforce permissions, and standardize workflows across teams, which unified tools like Chatwik, LiveChat, and Intercom support.
Most products use subscriptions with limits on seats, features, or conversation volume, sometimes with a free tier for small teams.
| Pricing model | How it works |
|---|---|
| Per seat | Each agent or teammate with access to the inbox increases the bill. |
| Per conversation | Charges scale with the number of new chats or resolved threads in a period. |
| Per active contact | Pricing follows the count of unique customers who engage within a billing cycle. |
| Usage-based messaging | Infrastructure-focused services bill for messages, connections, or streaming events. |
| Tiered plans | Higher tiers unlock advanced automation, routing, integrations, and reporting. |
| Add-ons | Extra channels, automation modules, or compliance features are billed on top of a base plan. |